Terms and Conditions

Effective date: 4 October 2026

These Terms and Conditions (“Terms”) govern your use of alivancetech.com (the “Website”) and the services provided by Alivance Tech Pvt Ltd (“Alivance Tech”, “we”, “us”), Site No. 26, Laskar Hosur Road, Adugodi, Koramangala, Bangalore 560029, Karnataka, India (GSTIN 29ABDCA4624R1Z4). By using the Website or engaging our services, you agree to these Terms.

1. Our services

We provide website development, ecommerce development, mobile app development, digital marketing (including Google Ads, SEO, social media, Meta and YouTube advertising, and Amazon and Flipkart advertising), business automation and branding services (“Services”). The specific scope, deliverables, timeline and fees for each engagement are set out in a written quote or proposal (“Quote”) accepted by you.

2. Quotes and scope

  • Each Quote is valid for [30] days from its date unless stated otherwise.
  • Work begins after you accept the Quote in writing and the agreed advance payment is received.
  • Any work outside the agreed scope is a change request. We will confirm the cost and timeline impact in writing before starting it.

3. Fees and payment

  • Fees, payment milestones and taxes are as stated in the Quote. GST is charged as applicable.
  • Unless the Quote states otherwise, projects require an advance of [X]% before work begins, with the balance due [on completion / at agreed milestones] before the final handover or launch.
  • Monthly services (such as digital marketing, SEO and maintenance) are billed [in advance each month].
  • Third-party costs are separate and payable by you, including domain names, hosting, premium themes or plugins, software licences, payment gateway fees, WhatsApp Business API charges and advertising spend paid to Google, Meta, Amazon, Flipkart or other platforms.
  • Late payment may pause work, campaigns or support until dues are cleared.

4. Timelines

Timelines in the Quote depend on you providing content, feedback, approvals and access on time. Delays in these may extend the timeline. We will keep you informed of progress throughout the project.

5. Your responsibilities

You agree to:

  • Provide accurate information, content and materials, and confirm you have the right to use them
  • Review and approve designs and deliverables within the agreed time
  • Ensure your products, services, content and advertising comply with applicable law and platform policies

6. Ownership and intellectual property

  • On receipt of full payment, ownership of the final deliverables created specifically for you, including website code, designs and content, transfers to you.
  • Domains, hosting, advertising accounts and analytics accounts are set up in your name wherever possible.
  • Third-party software, themes, plugins, fonts and stock assets remain subject to their own licences.
  • We may display completed work, your name and logo in our portfolio and marketing unless you ask us in writing not to.

7. Marketing and advertising results

Digital marketing outcomes depend on factors outside our control, including search engine and platform algorithms, competition, budget and market conditions. We do not guarantee specific rankings, traffic, leads, sales or return on ad spend. We commit to following professional practices and reporting transparently on performance.

8. Confidentiality

Each party will keep the other’s confidential information private and use it only for the engagement, except where disclosure is required by law.

9. Website use

You may not use the Website to submit false information, send spam, attempt unauthorised access, or interfere with its operation. Content on the Website is owned by Alivance Tech and may not be copied without permission.

10. Limitation of liability

To the extent permitted by law, our total liability for any claim relating to the Services is limited to the fees you paid us for the specific Service giving rise to the claim in the [3] months before the claim. We are not liable for indirect or consequential losses, including loss of profit, data or business, or for issues caused by third-party platforms, hosting providers or software.

11. Termination

Either party may end an engagement by written notice as set out in the Quote. On termination you pay for work completed up to that date, and we hand over completed deliverables once dues are cleared. See our Refund and Cancellation Policy.

12. Privacy

Our handling of personal data is described in our Privacy Policy and Cookie Policy.

13. Governing law and disputes

These Terms are governed by the laws of India. Disputes will first be addressed through good-faith discussion. If unresolved, the courts of Bangalore, Karnataka will have exclusive jurisdiction.

14. Changes

We may update these Terms from time to time. The version on this page with its effective date applies.

15. Contact

Alivance Tech Pvt Ltd · info@alivancetech.com · +91 95912 11737

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